The Account Manager will be responsible for managing key agency accounts, which consist of national and marquee brands. Through a keen understanding of our clients’ business, and digital marketing, this role will build critical consultative relationships with clients, becoming a trusted and valued partner. With exceptional problem solving, communication and leadership skills, the Account Manager will lead teams to do great work, while actively seeking ways to grow the agency business.
Creating and maintaining strong client relationships
Collaborating on strategic direction for account and work streams
Owning point of view development for clients, with an emphasis on digital and social marketing channel expertise
Development of briefs
Ensuring the right resources are allocated on account projects through deep collaboration with project management
Developing accurate and thorough Statements of Work. Have a solid understanding of what it takes to get the work done and develop a solid grasp of the impact of changes to scope, responsible and timely communication of changes and issues.
Experience and Qualifications:
Digital agency experience a must, e.g., social, paid social media, content, measurement, influencers, mobile, etc.
Demonstrate a solid understanding of client business and challenges and consistently look for ways to bring valuable solutions and high level strategic thinking to his/her assigned accounts
Ability to probe, identify potential opportunities and begin to develop successful, compelling innovative solutions
Excellent (written and verbal) presentation skills
Strong client-facing skills and ability to build and maintain long-term relationships with clients
Excellent organizational skills, ability to juggle multiple tasks and priorities
Bachelor’s Degree (Marketing, Advertising, or Business preferred)
A sense of curiosity, creative thinking, and an eye toward emerging trends
Strong analytical, strategic abilities
Creativity, inventiveness, imagination, and vision
Natural leadership, decisiveness, excellent management skills
Calm under pressure
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